How it works

Buying

BROWSE
Browse our online store to discover your dream preloved luxury items at the most competitive prices.
CHOOSE DELIVERY METHOD
Choose from a variety of delivery methods including Standard, Express and International.
SECURE PAYMENT
Once you've confirmed all of the above and processed payment, we will arrange delivery.
RETURNS
Unlike any of our competitors in the preloved marketplace, we allow returns within 14 days* of receiving your goods. Customer satisfaction is our top priority!

 *Returns must be in original unused condition with all labels attached.

Selling

ITEM/ PERSONAL DETAILS
Provide your personal details alongside the essential features of your item, including Brand, Model and Condition.
IMAGES OF YOUR ITEM
Upload 6 high-resolution images of your bag in its current condition - front, back, sides, bottom and interior.
RECEIVE A QUOTE
Our experts will provide you with an estimated valuation range within 24 hours.
ARRANGE COLLECTION
Once you accept the provisional offer, you'll receive delivery instructions and a prepaid shipping label to deliver your item to us free of charge!
ACCEPT OFFER
Within 24 hours of receiving your item, our quality control team will authenticate it and provide you with an offer. Once you accept, you'll receive payment within 3 working days.